Return to Help Index
|Do you ship to my country?|
|Please create an account by clicking the "My Account / Login / Register" link at the bottom of the page. During signup we'll ask for your shipping address details including country. If your country is not in the dropdown menu of available countries, please contact us via email at email@example.com. Provide your physical shipping address and we will verify our ability to ship.|
|What are my payment choices?|
|During the checkout process you may choose the credit card payment option and continue to place your order. Please note that we will not ship your order until we receive confirmed payment from your credit card company.|
|When will my order ship and what are my shipping charges?|
|Most international orders ship within 3 business days. You will receive a shipment confirmation when your order has shipped and tracking information within 24-48 hours of shipment.
Shipping is automatically calculated prior to submitting your payment information. Simply add items to your cart and proceed to the Checkout page where you will be offered Shipping Method choices and their prices.
|What is the return policy?|
|Products may be returned within 30 days for a refund of the item purchase price if we receive them back in unused condition. Shipping is not refundable unless the problem was store error. Returned products and packaging must be in their original condition and suitable for resale. Please call us at 979-985-5259 or via email at firstname.lastname@example.org before returning a product for instructions on how and where to ship.|